With being disappointed with the customer service of Verizon, and the availability of Internet Essentials from Comcast, I decided to return to Comcast, but only with this program. Comcast Internet Essentials is intended to help select low income groups to get low-speed internet for a reasonable price. In my case, I receive 15MBPS down and 2MBPS up for $10 + taxes and fees. The reason why I call this low speed is FCC defines broadband as a 25/5MBPS connection.
The service was installed by a technician who had to come and set my service up since I had FIOS. While I already have a cable modem, and router, I was told by the technician that I had to use their hardware, but it is free. Installing the service took about an hour with full bootup taking as long as 15 minutes. Continue reading Comcast Internet Essentials: First Impressions